1. Order Consent (Short-term Consent)
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For what purpose(s) do you collect and use information about me?
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What information is being collected about me?
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With whom do you share this information?
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On what legal basis do you process this information?
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For how long do you keep this information?
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Responsible controller(s)
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To process your product and service orders, including delivery, prescription handling and communication with health care professionals and/or authorities to the extent required for processing your order, to store the information you provide to us and to manage your chosen preferences (data categories 1.-4.)
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The information that is collected is the information you provide to Coloplast in the context of your order. This may include:
- Personal details (first name, last name, postal address and if required date of birth and gender,
- Contact details (e-mail address, and if required phone number)
- Health and product details if required for purchase (type of products used, type of surgery, date of surgery, weight, height)
- Transaction and activity details (orders and invoices)
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Third parties that act on instruction from Coloplast (e.g. providers of cloud computing services, payment processing software, third-party software,and couriers). Coloplast does not sell your information or share your information with other third parties that use it for their own purposes without your consent or other legal basis.
As an example your information may be shared with health care professionals or authorities to the extent required for processing your order, e.g. when they provide, finance and/or approve your medical treatment.
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The information is processed to comply with contractual obligations and on the basis of your consent, cf. articles 6(1)(b) and 6(1)(a), cf. 9(2)(a) of GDPR.
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This short-term consent is valid for 12 months.
Data will be deleted if an individual withdraws consent (unless we need to retain the data by law) or if an individual has not within 12 months given Coloplast another form of consent for data processing.
Data about transactions is kept for documentation purposes in accordance with applicable local law, e.g. law within the field of bookkeeping, tax, quality or limitation of actions.
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Coloplast Limited, Nene Hall, Lynchwood Park, Peterborough Business Park, Peterborough, PE2 6FX and registered in Ireland at Ground Floor, Unit D, City West Shopping Centre, Dublin 24, Ireland
and
Coloplast A/S, 3050 Humlebaek, Denmark
jointly (more information on how the parties split their responsibilities can be accessed here).
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2. Support Services Consent
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For what purpose(s) do you collect and use information about me?
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What information is being collected about me?
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With whom do you share this information?
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On what legal basis do you process this information?
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For how long do you keep this information?
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Responsible controller(s)
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Store the information you provide to us and manage your chosen preferences
(data categories 1.-6.)
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The information that is collected is the information you provide to Coloplast. This may include:
- Personal details (first name, last name, postal address and if required date of birth, and gender,).
- Contact details (e-mail address, and if required phone number)
- Health and product details if required for purchase (type of products used, type of surgery, date of surgery, weight, height)
- Information preferences: The type of information you have selected to receive
- Transaction and activity details: Orders, invoices, date and time of calls, meetings and other interactions with Coloplast.
- Other information you may share with Coloplast as part of the support program.
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Third parties that act on instruction from Coloplast (e.g. providers of cloud computing services, payment processing software, third-party software, and couriers) Coloplast does not sell or share your information with other third parties that use it for their own purposes without your consent or other legal basis.
As an example, your information may be shared with health care professionals or authorities (public bodies) or third parties who provide finance (reimbursement) and/or approve your medical treatment (prescriptions) to the extent required for processing your support request and associated services
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The information is processed to comply with contractual obligations and on basis of your consent, cf. articles 6(1)(b) and 6(1)(a), cf. 9(2)(a) of GDPR.
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As long as consent from an individual applies. Data will be deleted if an individual withdraws consent or if no interactions between an individual and Coloplast has taken place within the preceding three years (interactions includes any support requests, orders, letters, e-mails, calls or any other type of communication).
Data about transactions is kept for documentation purposes in accordance with applicable local law, e.g. law within the field of bookkeeping, tax, quality or limitation of actions.
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Coloplast Limited, Nene Hall, Lynchwood Park, Peterborough Business Park, Peterborough, PE2 6FX and registered in Ireland at Ground Floor, Unit D, City West Shopping Centre, Dublin 24, Ireland
and
Coloplast A/S, 3050 Humlebaek, Denmark
jointly (more information on how the parties split their responsibilities can be accessed here).
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Provide personalised product guidance, training, and support
(data categories 1.-5.)
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Tailor the information Coloplast will send to you based on your preferences and information and sending you personalised service messages, reminders, and surveys
(data categories 1., 3., 4., 6.)
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Provide you with nursing services, including reviews (if such a service is offered in your country, and you have signed up for it)
(data categories 1., 3., 6.)
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Develop and/or improve on an aggregated basis Coloplast products, technologies, algorithms, communication practices, apps and other services, including by gaining a better understanding user experience, behaviour and preferences. This also includes gaining insights and developing and documenting product and marketing claims related to Coloplast’s products and services
(data categories 1., 3., 4., 5.)
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Share your information with third parties who provide, finance and/or approve your medical treatment, if required to provide the support service to you, cf. column 3
(data categories 1.-5.)
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Process your product and sample orders and service requests, including delivery, prescription handling and communication with health care professionals and/or authorities to the extent required for processing your order and providing associated services.
(data categories 1., 2., 3.)
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3. Sample Consent
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For what purpose(s) do you collect and use information about me?
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What information is being collected about me?
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With whom do you share this information?
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On what legal basis do you process this information?
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For how long do you keep this information?
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Responsible controller(s)
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To process your sample requests, product and service orders, including delivery.
(data categories 1.-5.)
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The information that is collected is the information you provide to Coloplast. This may include:
- Personal details (first name, last name, postal address and if required date of birth, gender).
- Contact details (e-mail address, and if required phone number).
- Health and product details if required for purchase (type of products used, type of surgery, date of surgery, weight, height).
- Information preferences: The type of information you have selected to receive.
- Transaction and activity details: Orders, invoices, date and time of calls, meetings and other interactions with Coloplast.
- Other information you may share with Coloplast as part of the support program.
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Third parties that act on instruction from Coloplast (e.g. providers of cloud computing services, payment processing software, third-party software) Coloplast does not sell or share your information with other third parties that use it for their own purposes without your consent or other legal basis.
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The information is processed to comply with contractual obligations and on basis of your consent, cf. articles 6(1)(b) and 6(1)(a), cf. 9(2)(a) of GDPR.
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As long as consent from an individual applies. Data will be deleted if a user withdraws consent or if no interactions between an individual and Coloplast has taken place within the preceding three years (interactions includes any orders, letters, e-mails, calls or any other type of communication).
Data about transactions is kept for documentation purposes in accordance with applicable local law, e.g. law within the field of bookkeeping, tax, quality or limitation of actions.
|
Coloplast Limited, Nene Hall, Lynchwood Park, Peterborough Business Park, Peterborough, PE2 6FX and registered in Ireland at Ground Floor, Unit D, City West Shopping Centre, Dublin 24, Ireland
and
Coloplast A/S, 3050 Humlebaek, Denmark
jointly (more information on how the parties split their responsibilities can be accessed here).
|
Provide personalised product guidance, training and support
(data categories 1.-5.)
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Tailor the information Coloplast will send to you based on your preferences and information, and sending you personalised service messages, reminders, and surveys
(data categories 1., 3., 4., 6.)
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Provide you with nursing services, including reviews (if such a service is offered in your country, and you have signed up for it)
(data categories 1., 3., 6.)
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Develop and/or improve on an aggregated basis Coloplast products, technologies, algorithms, communication practices, apps and other services, including by gaining a better understanding user experience, behavior and preferences. This also includes gaining insights and developing and documenting product and marketing claims related to Coloplast’s products and services.
(data categories 1., 3., 4., 5.)
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Share your information with third parties who provide, finance and/or approve your medical treatment, cf. column 3
(data categories 1.-5.)
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Process your product and sample orders, including delivery.
(data categories 1., 2., 3.)
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4. Marketing Permission (If opted-in)
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For what purpose(s) do you collect and use information about me?
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What information is being collected about me?
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With whom do you share this information?
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On what legal basis do you process this information?
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For how long do you keep this information?
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Responsible controller(s)
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Communicate with you via post, phone, e-mail, to send newsletters and marketing materials, including promotional, about Coloplast’s offerings of relevance to you
(data categories 1.-5.)
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The information that is collected is the information you provide to Coloplast. This may include:
- Personal details (first name, last name, postal address and if required date of birth, and gender)
- Contact details (e-mail address, and if required phone number)
- Medical condition, health and product details if required for purchase (type of products used, type of surgery, date of surgery, weight, height)
- Information preferences: The type of information you have selected to receive
- Transaction and activity details: Orders, invoices, date and time of calls, meetings and other interactions with Coloplast
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Third parties that act on instruction from Coloplast (e.g. providers of cloud computing services, payment processing software, third-party software) Coloplast does not sell or share your information with other third parties that use it for their own purposes without your consent or other legal basis..
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The information is processed to comply with contractual obligations and on basis of your consent, cf. articles 6(1)(b) and 6(1)(a), cf. 9(2)(a) of GDPR.
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As long as consent from an individual applies. Data will be deleted if an individual withdraws consent or if no interactions between an individual and Coloplast has taken place within the preceding three years (interactions includes any orders, letters, e-mails, calls or any other type of communication).
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Coloplast Limited, Nene Hall, Lynchwood Park, Peterborough Business Park, Peterborough, PE2 6FX and registered in Ireland at Ground Floor, Unit D, City West Shopping Centre, Dublin 24, Ireland
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Tailor the information Coloplast will send to you based on your preferences and details (personal details, medical condition, health and product details, and transaction and activity details), including in the form of personalised messages, reminders, special offers and benefits
(data categories 1.-5.)
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Carry out segmentation analysis based on your personal details, medical condition, health and product details, transaction and activity details, and information preferences and to gain insights, carry out tailored campaigns and target you with information of relevance to you
(data categories 1., 3., 4., 5.)
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